car insurance adjuster secrets

When you’ve been in an accident or need to file a claim with your car insurance, you’ll often deal with an insurance adjuster. Their role is to assess the damage to your vehicle and determine how much the insurance company should pay for repairs or if the car should be deemed a total loss. While most adjusters operate with professionalism and integrity, there are certain industry “secrets” or tactics that some might employ. Here’s a look into some of those:

1. Quick Settlement Offers

It’s not uncommon for adjusters to offer a quick settlement soon after an accident. This might seem like a gesture of goodwill, but it can sometimes be a tactic to close cases rapidly before the full extent of damages or injuries becomes clear. It’s always recommended to consult with a mechanic or medical professional before accepting any offer.

2. Using Preferred Mechanics

Some insurance companies have a list of preferred mechanics or repair shops. While these shops might do a good job, they may also have an agreement with the insurance company to use cheaper parts or methods in exchange for regular business.

3. Downplaying Injuries

If injuries are involved, some adjusters might minimize the severity to reduce the payout. It’s essential to get a comprehensive medical examination and keep all records and bills related to any injuries sustained.

4. Surveillance

In cases where there’s a suspicion of fraud or exaggerated claims, it’s not unheard of for insurance companies to employ surveillance on claimants. They might monitor social media or even physically watch to ensure that claimants’ actions align with their reported injuries or damages.

5. Complex Jargon and Paperwork

Adjusters might use complex insurance jargon or present heaps of paperwork to confuse claimants, making it harder for them to understand their rights or the value of their claims.

6. Depreciation Tactics

Some adjusters might use aggressive depreciation tactics, reducing the value of your car or the items inside it, leading to a lower payout.


While many insurance adjusters are straightforward and aim to provide fair evaluations, it’s always beneficial for claimants to be informed and vigilant. Understanding these “secrets” can help in ensuring you receive a fair assessment and compensation for your damages or losses. If in doubt, it might be worth consulting with a legal professional or an independent adjuster.


Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top